Netman enjoys a good relationship with other Smartworks plugins.
For instance, Meeting manager uses netman to deliver meeting notification
as well as meeting reminders to all attendees of a meeting. This
is especially useful when you are completely immersed in some thing
and forget that you are late for an appointment.
Similarly (if configured) Smartworks Project planner sends warning
messages to the concerned project manager and the task owner whenever
a slippage happens in a task. This way of communication conveys
lot more urgency than the conventional warning messages sent through
E-mail.
Again Smart tracker is building a configurable policy editor which
would allow one to receive high priority report submissions as notes
instead of the usual mails.
The helpdesk plugin derives it's maximum potential from the world
of netman as well as that of Smart tracker. When a user submits
problem associated with his PC the helpdesk personnel can get all
information about the submitter's machine (including it's location)
at the click of a mouse button. This information helps the support
staff to analyze and zero in on the problem quickly .
Why don't you try out Netman and see how
it serves as an instant messenger besides providing countless functionality?
There isn't a day wherein a System Admin is not on his/her toe. They have
to tolerate the end users with their never ever ending complaints poring
in day in and day out. Not a day is gone when the system admin does not
has an emergency call. Read
more